FAQs

  • In Pueblo and the surrounding areas, it can feel like a "big little town," where you might run into familiar faces—even your counselor! It’s important to know just how confidential your information is. We take your privacy very seriously.

    Counseling is protected by federal law, and we go above and beyond these requirements to ensure your confidentiality. If you have any questions, we’re here to provide more information.

  • In your first session at Renew You Counseling and Therapy Center, you’ll review some initial paperwork to ensure everything is true and correct. Together we’ll create a plan for our time together. Our therapists will take some time to learn about your personal history and discuss your expectations for counseling.

    Everything we do is with YOU in mind, you have the freedom to choose your counselor, and if you ever feel the need to switch, that’s perfectly okay!

    We want you to find the best fit here. Our counselors have a wide array of experience, so feel free to tailor this experience to best suit your needs!

  • Availability varies depending on the counselor you’re interested in. While counselors often discharge clients who have successfully completed treatment, openings can fill up quickly. We do maintain a wait list on a first come first served basis. Clinicians will review that list and any counselor who has availability will reach out to you. You’re welcome to call our office to check on individual counselor availability.

  • Our office and counselors are licensed to accept multiple insurances. For a complete list of insurances accepted, please reach out to us directly.

    If you prefer not to use insurance, we offer standard cash rates and many of our therapists provide sliding-scale options for those in need of financial assistance. Please contact our office for more information on rates and payment options.

  • Absolutely! Our mental health telehealth services offer a convenient and accessible option for those seeking professional support. With our virtual consultations/sessions, you can prioritize your mental well-being from the comfort of your own environment. We are committed to providing comprehensive care, ensuring you have the resources to navigate challenges effectively